Kiril Kujundjiev

Operations Manager

Kiril
Kujundjiev

I keep projects on track and daily operations running smoothly for US businesses. I also build my own software, like rolekind.app.

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Profile

Organized, proactive and always learning. I like making things run smoothly so the people around me can focus on what they do best. I'm a clear communicator, comfortable working remotely with US teams across time zones, and I enjoy helping new colleagues get up to speed. My path took me from healthcare into operations, picking up data and AI skills along the way. In my free time I explore the startup world and build my own products, like rolekind.app.

Employment History

Operations Manager

Jan 2026 – Sep 2026

Kinetx Co · Remote, New York

  • Oversaw 7 client projects in New York, from video-conferencing halls to high-end luxury restaurants
  • Coordinated vendors, schedules and on-site technical teams through to completion
  • Served as main point of contact for clients and assigned daily tasks to the team through Zoho Desk
  • Won 3 new clients through outbound calls to new leads

Customer Care Representative

Nov 2024 – Sep 2025

Taskforce · On-site, Shtip

  • Handled about 60 billing accounts per day, resolving balance disputes
  • Supported payment collection and customer retention
  • Named Employee of the Month in the first month on the job
  • Trained 2 new hires in the first month; one later became a trainer

Executive Assistant to the CEO

Jan 2023 – Nov 2024

White Plains / Riverdale / Titanium Dental Offices · Remote, New York

  • Prepared a newly acquired third office for its change of ownership and opening in 5 weeks
  • Negotiated fee schedules with dental insurance providers and contracts for servers, IT equipment and utilities, improving terms by 10%
  • Oversaw front-desk operations and daily revenue across all 3 offices
  • Built a cloud-based workflow in Google Workspace connecting remote and on-site teams

Executive Assistant to the CEO

Feb 2022 – Sep 2022

Aqua Bella Resort / Moon Bar Restaurant · On-site, Shtip

  • Managed invoicing, inventory and budgets for the resort and restaurant
  • Supervised waitstaff and handled their end-of-shift settlements
  • Negotiated and introduced “r_keeper”, a management system that reduced errors and improved oversight of waitstaff workflow

Data Steward

Nov 2021 – Jan 2023

Veeva Systems Inc. · Remote, Freelance

  • Researched, verified and updated 80 to 120 doctor records per day in Veeva's data system
  • Kept healthcare provider data accurate and up to date for Veeva's life sciences clients

Education

  • X-Ray TechnicianOct 2020 – Jun 2022Ss. Cyril and Methodius University, Skopje
  • Medical NurseSep 2016 – May 2020Jane Sandanski, Shtip

Training

  • I Have an Idea 4: Workshops & Mentoring2026Startup Club Skopje, INNOX Center, Skopje
  • Project Management Masterclass2024Laura Belgrado, Hotel Park, Skopje
  • Data Science Academy2022–2024Brainster, Remote

Skills

Core skills

  • Project management
  • Administrative support
  • Vendor negotiation
  • Time management
  • Critical thinking
  • Analytics
  • IT support

Tools

  • MS Office 365 / Google Workspace
  • Asana
  • Zoho Desk / CRM
  • SharePoint
  • Claude Code / Codex
  • Python, Power BI & SQL
  • GoHighLevel
  • Zoom
  • Canva

Operations and clients

  • Process improvement
  • Scheduling
  • Change of ownership
  • Front-desk operations
  • Invoicing, inventory and budgets
  • Daily revenue tracking
  • Payment collection
  • Customer retention
  • Insurance fee schedules
  • Outbound calls to new leads
  • Supervising staff
  • Training new hires
  • Remote work with US teams

Data, AI and web

  • Data verification
  • AI workflow automation
  • Local AI models
  • Product management
  • React
  • TypeScript
  • Supabase
  • Git and GitHub
  • Vercel

Healthcare

  • Patient care
  • Medical terminology
  • X-ray imaging
  • Healthcare provider data

Projects

Products and tools I've built

LiveJune 2026 to now

rolekind.app

AI job matching for US job seekers. Upload a CV and it finds jobs that fit, scores each match out of 100 and explains why.

Visit rolekind.app
  1. 01 · Find

    Find relevant roles

    Searches job aggregators and company career pages on Greenhouse, Lever, Ashby and other applicant tracking systems.

  2. 02 · Understand

    Understand the fit

    Each match gets a fit score with clear reasoning, so you know why a role was picked.

  3. 03 · Prepare

    Prepare the application

    Premium shows skill gaps, drafts tailored cover letters and offers Auto Apply (Beta). Nothing is sent until you approve it.

What I did

  • Took the product from idea to a live, paid service: matching, cover letters, applications and billing
  • Built it with AI coding tools (Claude Code and Codex)
  • Set up Lite and Premium subscriptions, plus a one-time 30-day Premium pass
  • Kept privacy at the center: a CV reaches an employer only after the user approves that application
  • Wrote operating runbooks for Auto Apply and account deletion
Role
Founder. Product, operations and build
Users
Job seekers in the US, remote or within 50 miles of their ZIP code
Job sources
Job aggregators and company career pages
Built with
React, TypeScript, Fastify, Supabase (Postgres with vector search), OpenRouter models
Hosting
Vercel and Render
Personal tool2026

Local Desk

A private AI workspace that runs open models on my own PC. It keeps chat history and memory, searches my PDF and Word files with citations, and connects to Telegram. It also watches job boards on Reddit for matching roles and sends them to my phone every 30 minutes.

llama.cpp · Qwen models · Telegram bot

Let's work together

I'm open to remote roles in operations, project coordination and executive support, and to freelance projects on Upwork. Comfortable working with US teams across time zones.

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